20070922

Usability test: Does iPhone match the hype?


September 21, 2007 (Computerworld) -- We all know that in the technology world, the hype about new products often doesn't match reality. So it's fair to ask: Is the iPhone as good as its hype? In particular, does iPhone's much-discussed touch-screen interface really make using the device simpler and more intuitive?

Everybody will have an opinion, but what's need is something more objective and definitive. So an expert in the field -- Perceptive Sciences, an Austin, Texas-based usability consulting firm -- was asked to examine and compare the iPhone and two competitors.

The results of its tests were unequivocal: While the iPhone is not the most feature-rich device, this group of experts found that when it comes to usability, iPhone does, indeed, live up to its hype.

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